Wholesale Hosted Communications (WHC)
Let your customers call, share and collaborate from a single cloud-based platform.
Key benefits
Easy porting
Set up new numbers or bring over existing ones through our easy-to-use Business Zone portal.
Great add-ons
Build custom solutions with our range of optional addons, including analytics, Webex and call centre apps.
Ready to grow
Scaling up is easy, because you can order what you need when you need it. And you can scale back too, if you need to.
Flexible deployment
Give your customers the choice to connect straight to the cloud or keep their existing on-site hardware.
WHC in action
When IT provider Calteq was faced with unprecedented challenges, the flexibility of WHC and our partnership helped it to survive and thrive.
Read our case study to find out more.
What is WHC?
WHC is a cloud-based phone solution that works via either Hosted PBX or Hosted SIP Trunking.
Hosted PBX
A completely digital and future-proof system. Your customers will connect digital phones, computers and mobile devices directly to the internet.
Hosted SIP Trunking
Replace ISDN and let your customers keep their on-site PBX hardware – so they can stagger or delay their eventual transition to all-IP.
More information. Better decisions.
Let your WHC customers see the complete picture with our Call Analytics add-on. It gives them total visibility on who’s calling and when, so they can reduce missed calls and optimise their workforce.
Make every call count
Integrate customer relationship management systems with WHC to boost efficiency and customer service.
For better teamwork, just add Webex
Expand your portfolio with WHC with Webex. Offer high-definition videoconferencing, shared digital spaces, instant messaging and file sharing – all in one scalable, cost-effective platform.
Add external calls to Microsoft Teams
Built for the channel market, WHC Teams Direct Connect lets you integrate WHC into Teams in a matter of minutes. You can even mix and match Hosted PBX, Hosted SIP Trunking and Microsoft Teams.
To get started with WHC Teams Direct Connect, your customers will need to already have Microsoft 365 and Microsoft Teams licences
Expand your reach with WHC Express
96% of businesses in the UK have fewer than 10 employees. Make the most of that opportunity with WHC Express, a digital phone line made especially
for small businesses.
Business at the speed of API
Ready to do business faster, and smarter? BT Wholesale's APIs integrate services and systems to grow your revenues.
More about WHC
WHC datasheet
Download our handy guide to WHC’s features and benefits.
WHC infographic
Learn how to build a leading unified-communications-as-a-service proposition.
The WHC selling guide
Everything you need to know to get started with WHC with Webex.
