Contact our Sales team online
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Help & support
Explore our wide range of resources, including billing help, pricing updates, orders and faults help, technical handbooks, customer service plans and best practice guides.
Broadband Reports
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Broadband Reports User Guide
Here you’ll find a User Guide that details all of the various Broadband Reports, what information they will give you and how you can access them.
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Asset List Inventory Reports
The Asset List Inventory Reports are designed to help you better understand the current Broadband Assets that we are providing to you, on the BT Wholesale Broadband Network.
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Broadband Capacity Reports
Access the S-VLAN Report and IPstream Virtual Path (VP) Status Report.
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Fibreline report
Details of post install performance on Fibrelines.
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Wholesale Customer Reporting (WCR)
Find the latest Wholesale Customer Reporting (WCR) user guides.
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21CN Broadband Availability
Links to 21CN Broadband Availability to include sites with capacity issues, WBC exchange coverage and sites enabled for 18M FTTC.
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Latest FTTC & FTTP Exchange & Cabinet Availability
Links to latest FTTC & FTTP Exchange & Cabinet Availability on our Network Information page.
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CP Qualification Data
Find the details for requesting BRAG & PQT data
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SDEDS
SDEDs is a Secure Data Exchange and Distribution System FTPS server.
We use SDEDS to make a lot of our Broadband Reports available to you. -
15 Min Bin Data
15 Min Bin Data is Dynamic Line Management (DLM) data from Openreach for WBC FTTC and WBC FTTC (G.fast). Due to seamless rate adaption, 15 min bin data for G.fast is only held within SDEDs.
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Network Utilisation Reports
Daily Network Traffic Utilisation reports for WBC FTTC and Singe Order Fibre.
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TRC and SFI report
Daily TRC and SFI report for all broadband products.
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Ultrafast Deployment Reports
The ultrafast deployment reports for FTTP and GFAST contains all addresses that have been released by Openreach as being Ready for Service (RFS) for GFast and FTTP and also provide an indicative view of addresses in scope for build within next 2 quarters.
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