Find useful FAQS to help you with sales enquiries.
Help & support
Explore our wide range of resources, including billing help, pricing updates, orders and faults help, technical handbooks, customer service plans and best practice guides.
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How can I become a reseller of your products?
There are some steps we have to take before you can do this, which involve completing a New Account form and Non-Disclosure Agreement. Once we're received your completed form, we'll review and progress these with one of our Product specialists. Our initial review will also include a credit vet (health check).
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How can I find out who my Account Manager is?
Please contact us and we can provide with these details.
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How can I find out pricing for your products?
If you're a new customer to BT Wholesale, there are some steps we have to take before you can purchase our products. In order to help you establish your company to be able to buy our products, please contact our sales department or request a callback.
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How do I register on btwholesale.com?
To register for access, go to btwholesale.com/register and follow the online instructions. You'll receive an email confirmation from us once your registration has completed successfully.
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How do I place an order for products or services?
If you're already a customer of BT Wholesale and wish to discuss a product that you currently don't buy from us, please contact your BT Wholesale Account Manager.
If you're a new customer to BT Wholesale, there are some steps we have to take before you can purchase our products. In order to help you establish your company to be able to buy our products, please contact our sales department or request a callback.
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